A truly unique program.

Our training methodology has been proven in over 30 countries, consistently achieving 98% participant satisfaction.

We adjust the program by integrating cultural intelligence according to the needs of the region.

Future Proof your Leadership

Hospitality Leadership Workshop Series

The cost per attendee for each Masterclass: 275€

Duration: 2 Hours

MAX CAPACITY: 24 PAX

The suggested participant count per group is 12 to 24. If the number of participants in a group falls below 12, they will be rescheduled for the next planned edition until the minimum number is met.

Leadership Masterclassess

1. Talent Magnets: Attracting and Retaining Top Industry Talent.

2. Synergy in Action: Harness the Power of Communication.

3. Feedback Mastery: Cultivating a Culture of Excellence.

4. Gentelligence: Maximising the Potential of a Multi-Generational Workforce.

5. The Empathy Advantage: The Secret to Leadership Excellence.

6. The Coach Within: Everyday Empowerment.

7. The DRIVE Model: Unlocking High-Performance Conversations.

8. The Innovative Leader: The Art of Learning from Mistakes.

9. The Leadership Blueprint: Influential Leadership in Action.

Scheduled Calendar

MAX CAPACITY – 24 PAX

Please download the AOC and once completed and signed send it to corporate.training@kempinski.com by raysa.schumacher@kempinski.com or click the button and download the AOC.

Talent Magnets 4th April

Attracting and Retaining Top Industry Talent

Synergy in Action 2nd May

Harnessing the Power of Communication

Feedback Mastery 4th June

Cultivating a Culture of Excellence

Gentelligence 9th July

Maximising the Potential of a Multi-Generational Workforce

The Empathy Advantage 6th August

The Secret to Leadership Excellence

The Coach Within 10th September

Everyday Empowerment

The DRIVE Model Mastery LAB 8th October

Unlocking High-Performance Conversations

The Innovative Leader 5th November

The Art of Learning from Mistakes

The Leadership Blueprint 10th December

Influential Leadership in Action

Frequently Asked Question

Please download the AOC and once completed and signed send it to corporate.training@kempinski.com by raysa.schumacher@kempinski.com

You have the flexibility to enroll in individual sessions, though we highly recommend taking the full series for a comprehensive experience.

No preparation is needed. Just come with 100% focus and no distractions to fully engage in the experiential learning.

We accept a maximum of 24 participants on a first-come, first-served basis, ensuring a personalized and interactive learning environment.

While we don’t provide participants’ emails, you can engage in private chat sessions at the end to share details and stay in touch if desired.

The MasterClass is designed for all industry professionals, offering valuable insights and tools for all levels of expertise.

Drawing from years of experience in hospitality, our series provides not only new tools and skills but also the collective intelligence of professionals worldwide.

Absolutely! As long as spots are available, you and your colleagues or your team can enroll together and share the learning experience.

We recommend having all screens off, no background noise, and 100% presence to fully benefit from the interactive and immersive nature of the sessions.

Over 300 Kempinski Leaders Trained in Our Leadership Program

What they say about us

anonymous TESTIMONIALs

OF KEMPINSKI LEADERS

I am more patient, much more patient with people. Focusing on the relationships at a personal level has made the most significant impact. I know how to cool down, take my time.

“I mostly enjoyed learning active listening and becoming more approachable to the team. Both team members and I feel more at ease to open up and discuss issues that concern us.”

“Our guest engagement went way up. We used to have a problem with it. We had 40 per cent engagement. By using all of this, we moved to 76 per cent, really really awesome. I used all of what we learned to train the team.”

“It’s been very quick for me. I’ve taken this training very seriously and have applied it to whatever we’ve been doing for the past six months. It’s made a big difference.”

“A great experience. It exceeded our expectations. We didn’t notice a big difference between the in-person training and the online version. The connections between participants were just as strong and intimate. There was the same climate of openness and trust. And the learning was clear and powerful.”

“Our guest engagement went way up. We used to have a problem with it. We had 40 per cent engagement. By using all of this, we moved to 76 per cent, really really awesome. I used all of what we learned to train the team.”

The Keys to Engaging People

Module I

Every company and individual is unique, and so are their training needs. We implement an approach that drives the culture forward, from how your organization currently operates to how you want.

Crafted for leaders, executives,
and managers seeking to elevate
their leadership capabilities and transform team dynamics.

The Coach Approach to Leadership places a strong focus on building robust relationships, promoting inclusivity among team members, and adopting a holistic decision-making approach.

Amid the constant transformation we face, this leadership style isn’t just forward-looking; it’s essential for overcoming the unique challenges posed by multigenerational, multicultural, and remote teams. It provides a democratic and effective route to drive your team towards enduring success, breaking free from the autocratic leadership of the past.

The Keys to Engaging People

Key#1: Presence

Key#2: Focused Listening

Key#3: Empowering Employees

Key#4: Adaptable Communication

Key#5: Leading by Example

Discover more about Engagement 

This program is ideal for you
and your organization
if what you desire is:

A transformative journey
as we accompany leaders in
their pursuit of excellence.

Our virtual learning platform offers 14-day challenges designed to support leaders in practicing and implementing the key principles in their day-to-day activities. These challenges are tailored to enhance engagement and provide ongoing support throughout the journey.

Participants will have access to a variety of resources, including videos, tips, infographics, tasks, recommended reading, and informative materials.

Additionally, our platform includes a dedicated section for participants to answer weekly questions and share best practices and application experiences. By harnessing collective intelligence, the group benefits from diverse perspectives and insights, fostering a dynamic and enriching learning environment.

The Coach Approach
to Leadership

Module II

Every company and individual is unique, and so are their training needs. We implement an approach that drives the culture forward, from how your organization currently operates to how you want.

The Coach Approach to Leadership

Key#6: Emotional Intelligence

Key#7: Two-way Communication

Key#8: Continuous Feedback

Key#9: Aligning Values

Key#10: Well-being

Adapting to your
unique needs is
our forte.

Every company and individual is unique, and so are their training needs. We implement an approach that drives the culture forward, from how your organization currently operates to how you want it to operate. 

Changing the game,
one leader at a time.

We specialize in equipping leaders with the mindset, skill set, and tool set that truly change the game. Our mission is to deliver a return on investment (ROI) that extends beyond numbers. We understand that real insights lead to real results.

Our Methodology

Our methodology is designed to facilitate practical learning, enabling leaders to maximize their workplace impact.

Learning by Doing

Our experiential learning methodology enables leaders to have a lasting impact at work.

Autonomy and Freedom

Learners have the freedom to define the 'when and how' to apply  what they've learned.

Clear and Engaging Content

We keep leaders engaged by delivering clear and captivating content.

Relevant and Research-Based

We address current challenges with real-world examples and research-backed solutions.

Autonomy and Freedom

Learners have the freedom to define the when and how’ to apply what they’ve learned.

Practical

Our tools, models, and approaches are immediately applicable.

We are here to address your concerns.

Michelle Kempton

BA, CPCC, MCC

Founder of Kempton Coaching & Training. 
Developer and trainer of leadership programs. Faculty at CTI.

Michelle Kempton, a trailblazer in utilizing coaching as a leadership style across Europe, the Middle East, and Latin America, is a seasoned expert in human-centric leadership and organizational change.

Holding the highest accreditation from the International Coach Federation and with over two decades of experience, she has successfully orchestrated exceptional, high-impact experiential learning programs in over 30 countries, catering to a multitude of Fortune 500 companies across diverse industries.

Global Leadership &
Corporate Training Experience

Austria • Belgium • China • Czech Republic • Denmark • Egypt • France • Germany • Indonesia • Israel • Lithuania • Mexico • Netherlands • Norway • Oman • Peru • Poland • Portugal • Singapore • Slovakia • Spain • Sweden • Switzerland • Turkey • United Arab Emirates • United Kingdom • United States • Uruguay • Venezuela

Corporaciones

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What they say about us

anonymous TESTIMONIALs

OF KEMPINSKI LEADERS

I am more patient, much more patient with people. Focusing on the relationships at a personal level has made the most significant impact. I know how to cool down, take my time.

“I mostly enjoyed learning active listening and becoming more approachable to the team. Both team members and I feel more at ease to open up and discuss issues that concern us.”

“Our guest engagement went way up. We used to have a problem with it. We had 40 per cent engagement. By using all of this, we moved to 76 per cent, really really awesome. I used all of what we learned to train the team.”

“It’s been very quick for me. I’ve taken this training very seriously and have applied it to whatever we’ve been doing for the past six months. It’s made a big difference.”

“A great experience. It exceeded our expectations. We didn’t notice a big difference between the in-person training and the online version. The connections between participants were just as strong and intimate. There was the same climate of openness and trust. And the learning was clear and powerful.”

“Our guest engagement went way up. We used to have a problem with it. We had 40 per cent engagement. By using all of this, we moved to 76 per cent, really really awesome. I used all of what we learned to train the team.”

Leadership Masterclassess

The Keys to Engaging People

The Coach Approach to Leadership

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